Monday to Friday
9am to 5pm
Services are free of charge
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Our social workers/nurses reach out to provide personalised, family-based, community support for patients and their caregivers along different stages of the cancer continuum. Services include telephone counselling, home visits, hospital outreach support, integrative body-mind-spirit programmes, purchase of community services (i.e. Chinese medicine, counselling, dietary, physiotherapy, home help, escort service, etc.) Same social worker/nurse will follow up the family for 4-9 months depending on their situation. All services are free of charge.

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Our Holistic Support include

  • Personalised care and nutrition tips
  • Integrative body-mind-spirit programmes
  • Talks
  • Online latest cancer related information
  • Survivors/Caregivers sharing
  • Phone counseling and outreach visit
  • Volunteer comfort call
  • Consultation from clinical psychologist
  • Local support group meetings
  • Family outdoor activities
  • Outreach support to Out-patient Department / Connect with community
  • Professional consolation (Traditional Chinese Medicine, Dietitian, Physiotherapy, etc.)
  • Refer to community resources / Charity programmes
  • Rehabilitation and Nutrition products
  • Refer to escort service, home help, transportation assistance, etc.

Research Report

The “Walking Hand-in-Hand” project was developed and guided by the core operating values of patient empowerment, personalized care, emphasis on holistic well-being and family orientation, among others. Objectives were fourfold:

  1. Improve quality of life of service users and reduce suffering;
  2. Ensure continuity of care amid movement between hospitals and the community;
  3. Provide readily accessible information and community resources at all stages of illness;
  4. Provide cross-discipline care to meet holistic needs of service users.